About Hotel 

Hotel Policies

1. Booking Policy

• Advance booking is required to confirm a reservation.

• Full or partial payment may be required at the time of booking.

• Special rates or discounts must be claimed during booking.

2. Check-in and Check-out Policy

• Check-in Time: [e.g., 2:00 PM].

• Check-out Time: [e.g., 11:00 AM].

• Early check-in or late check-out is subject to availability and may incur additional charges.

• Government-issued photo identification is required at check-in.

3. Cancellation and Refund Policy

• Cancellations made [e.g., 48 hours] before the check-in date are eligible for a full/partial refund.

• No refund for cancellations made within [e.g., 24 hours] of the check-in date or for no-shows.

• Refunds will be processed within [e.g., 7 business days].

4. Payment Policy

• Accepted payment methods: [e.g., credit cards, debit cards, online transfers, cash].

• A valid credit card is required to secure the booking.

• Payment for additional services must be settled during check-out.

5. Smoking Policy

• Smoking is [allowed/not allowed] in rooms and public areas.

• Smoking is permitted only in designated areas, if applicable.

• A penalty of [amount] will be charged for smoking in non-designated areas.

6. Pet Policy

• Pets are [allowed/not allowed] on the property.

• If allowed, guests must ensure their pets are leashed and cleaned up after.

• A pet cleaning fee of [amount] may be applicable.

7. Children and Extra Beds

• Children aged [e.g., under 6] stay free when using existing beds.

• Extra beds are available upon request at an additional charge of [amount].

• Cribs for infants are subject to availability.

8. Guest Conduct Policy

• Guests must respect other guests and hotel staff.

• Noise levels should be kept low, especially during quiet hours ([e.g., 10:00 PM to 7:00 AM]).

• Damage to property will result in additional charges.

9. Liability Policy

• The hotel is not responsible for loss, damage, or theft of personal belongings.

• Guests are advised to use the in-room safe for valuables.